Get Upgrado to upgrade the firmware of your Elite interactive devices (smart trainers and accessories).
Upgrado is the dedicated app for updating the firmware of interactive devices for indoor training.
A firmware is the set of instructions that make up the operating system of all interactive trainers available on the market.
Firmware updates allow manufacturers to introduce new features or improve the performance of devices, which is why it's important to perform them when new releases are available.
To update the firmware of our devices, simply download the application on your smartphone or tablet. Upgrado is available only on mobile devices.
In addition to performing firmware updates, Upgrado also allows you to check for other available updates.
Note: The update procedure is not necessary for the Avanti and Justo 2 rollers. Thanks to Wi-Fi connectivity, the Justo 2 and Avanti rollers can automatically download the firmware when a new version is detected. The download is indicated by the quick flashing of the white LED. During this phase, the roller can still be used.
Upon the next startup after the download, the roller will install the new firmware. This phase is indicated by the quick flashing of the blue LED. During installation (which takes a few minutes), the roller will not be visible to training apps. Before starting your workout, wait for the rapid flashing of the blue LED to finish.
How do I update my device’s firmware?
To upgrade to newer firmware versions, please follow these 4 easy steps:
- Enable Bluetooth on your mobile device;
- Launch Upgrado. The app will automatically detect nearby connected devices.
- Click on your device name to search for new updates.
- Upgrade to the latest firmware release.
Updating the firmware is very easy: Upgrado will see your device among the available devices via its Bluetooth connection, notifying the availability of any new update.
After confirmation from the user, the app will finalize the update on the selected device right away.
Note: Irreparable damage to the Elite device may occur if the procedure is interrupted incorrectly.
How do I download the Upgrado app?
Upgrado is available worldwide for all Android and iOS users on Google Play and in the App Store:
https://play.google.com/store/apps/details?id=com.elite.android.fota
https://apps.apple.com/app/upgrado/id1482090297
Note
_ The connection with Upgrado is possible only if the device (smartphone / tablet) has the Bluetooth protocol, and the Bluetooth is the correct version. To verify this, refer to this article: Mobile device compatibility ( tablet / smartphone ) with ANT+ or Bluetooth Smart
_ The connection between Upgrado and the Elite device uses Bluetooth protocol. Concerning Bluetooth characteristics, the connection between the software and the device is exclusively, so no other software is able to find the device during the research. The successful connection is notified on the electronic board by the lighting of the blue LED. Before starting the search for the upgraded device, check that the Blue LED on the electronic board is flashing, if the blue LED is on steady, then the roller is connected with a software / program / app / device and therefore Upgrado will not be able to connect to the roller. In this case, close them, switch off and on the device and retry the connection with Upgrado.
_ The procedure is necessary to verify any possible firmware updates. If the device already has the latest version, a message will appear at the end of the check notifying it is already updated.
_ Firmware updates may be available only for certain geographical areas
_ If the procedure is not successful:
- cut off power to the device (smart trainer or accessory)
- close the Upgrado app
- start the Upgrado app again
- power on the device
- try again the whole procedure
- Once the update process has started, check that the blue LED flashes quickly, indicating that the process has started correctly.
- If it is still unsuccessful, contact ELITE by mail ( info@elite-it.com with subject "Upgrado procedure failed")