Open "Control Panel" on Windows
Click on "Program and Features"
Search for "Multimedia Function" (or something similar)
Please check if "Windows Media Player" is enabled, eventually do it.
Verify if Windows Media Player version is at least 10.
Open "Control Panel" on Windows
Click on "Program and Features"
Search for "Multimedia Function" (or something similar)
Please check if "Windows Media Player" is enabled, eventually do it.
Verify if Windows Media Player version is at least 10.