Here are the instructions on how to properly pack the Justo and Justo 2 if you are returning it.
⚠ Please use the original packaging to avoid any damage to the item during transportation (the box with polyethylene protections).
Please carefully pack the home trainer on its original box, complete with all internal polyethylene protections.
⚠ ATTENTION: remove the plastic flywheel cover and insert the protection as shown in the image below.
The lack of this protection will irreparably damage the home trainer. This type of damage is not covered under warranty.
Insert the other protections as shown in the images below. Attach the two polyethylene halves with a piece of tape to prevent them from shifting during transport.
Proceed packing the home trainer inside the frame bag and then inside the original box.
Insert the accessory box (even empty) to improve stability.
Add also the internal polyethylene protections.
Use brown or transparent adhesive tape, preferably of the reinforced kind. Stick together the opening of the box and make sure you closed everything else.
The box must be securely closed up in order to avoid damage and mishandling to its content and avoid items sticking out of the box while being shipped.
Place the proper stickers on the box and indicate sender address and delivery address. Should the box be re-used, make sure you cover the previous sticker or cross out the previous address with a black marker.
⚠ Warranty is void should the packing be inadequate and should we, therefore, receive a damaged item.