⚠️ ATTENTION!!!
PERFORM THIS PROCEDURE ONLY IF YOU HAVE BEEN AUTHORIZED BY OUR ASSISTANCE SERVICE.
If the procedure is carried out without first being authorized by our assistance service and damage is caused to the trainer, the original warranty is void: this type of damage is not covered by the warranty conditions.
The offset value on the label will no longer be valid at the end of the procedure.
Follow the instructions in the video to correctly tension the belt at the end of gluing.
Then perform the calibration and consider the new offset value as correct.
⚠️ SAFETY WARNINGS
The product has been designed and manufactured to ensure maximum user safety; however, appropriate precautions must be taken during maintenance operations.
During any intervention on the product (e.g. replacement of components), there is a risk of fingers or hands being trapped or crushed between fixed parts and moving components (e.g. pulleys, belts).
There is also a possibility that the product may fall or tip over during handling or positioning in order to access internal parts, with a risk of crushing or damage to the product.
Operate only when the device is switched off and disconnected from the power supply, and under no circumstances insert fingers or objects into any openings or slots in the product. Ensure that the product is placed on a stable surface, handled with care, and that suitable tools are used. Follow the instructions provided here carefully.
Here’s a video on how to glue the pulley to fix Direto's noise, the procedure can be performed on Direto, Direto X, Direto XR and XR-T:
Click on the following link to view the French version of the video:
By following these instructions, you'll be able to completely lock on the pulley, thus eliminating any noise whatsoever. You'll restore the initial features of the home trainer, preventing any possible future malfunctions due to the recurrence of the issue.