ATTENTION!!!
PERFORM THIS PROCEDURE ONLY IF YOU HAVE BEEN AUTHORIZED BY OUR ASSISTANCE SERVICE.
If the procedure is carried out without first being authorized by our assistance service and damage is caused to the trainer, the original warranty is void: this type of damage is not covered by the warranty conditions.
The offset value on the label will no longer be valid at the end of the procedure.
Follow the instructions in the video to correctly tension the belt at the end of gluing.
Then perform the calibration and consider the new offset value as correct.
Here’s a video on how to glue the pulley to fix Direto's noise, the procedure can be performed on Direto, Direto X, Direto XR and XR-T:
Click on the following link to view the French version of the video:
By following these instructions, you'll be able to completely lock on the pulley, thus eliminating any noise whatsoever. You'll restore the initial features of the home trainer, preventing any possible future malfunctions due to the recurrence of the issue.